Terms and Conditions

1. Acceptance of Terms

By accessing this website, requesting information, submitting a quote request, or using EntryCall products or services, you agree to these Terms and Conditions. If you are acting for a company, condominium corporation, property owner, or building manager, you represent that you have authority to act for that organization.

2. EntryCall Offerings

EntryCall provides smart entryphone systems, resident and management tools, Lobby Watch, LPR parking solutions, building security system services, access control panel work, camera installation, door operators, electric strikes, smart service installations, upgrades, and maintenance.

Website descriptions are provided for general information. Final scope, pricing, deliverables, timelines, hardware, software access, and support obligations are defined in the applicable proposal, quote, service order, invoice, or written agreement.

3. Quotes, Orders, and Service Work

• Quotes are estimates unless expressly stated otherwise in writing.
• Installation and service timelines may depend on site access, wiring conditions, third-party approvals, parts availability, and customer readiness.
• Customer-requested changes, hidden site conditions, or additional hardware may require revised pricing or scheduling.
• Customers are responsible for providing accurate building, contact, system, and access information needed to complete work.

4. Accounts, Access, and Authorized Users

Some EntryCall services require accounts, credentials, administrator access, resident data, vehicle data, directory information, or other building access information. Customers and authorized administrators are responsible for managing users, permissions, access decisions, and the accuracy of information entered into the system.

You must keep credentials confidential, use commercially reasonable security practices, and notify EntryCall promptly of suspected unauthorized access or misuse.

5. Acceptable Use

You agree not to use the website, products, software, services, or access systems to:

• Violate any applicable law, regulation, building rule, privacy obligation, or third-party right.
• Interfere with system security, availability, or operation.
• Attempt unauthorized access to accounts, buildings, devices, networks, cameras, or data.
• Upload malicious code or use EntryCall services to transmit harmful, fraudulent, abusive, or misleading material.
• Reverse engineer, copy, resell, sublicense, or commercially exploit EntryCall software or materials except as expressly allowed in writing.

6. Privacy and Data

EntryCall handles personal information in accordance with its applicable privacy policy and legal obligations. Depending on the service, this may include contact information, resident or visitor information, access logs, directory records, vehicle information, images, video feeds, and device or system data.

Customers are responsible for obtaining any notices, consents, authorizations, and internal approvals required for their use of EntryCall products and services at their property.

7. Intellectual Property

EntryCall owns or licenses the website, software, designs, branding, documentation, product content, images, logos, and related materials. No ownership rights are transferred except where expressly stated in a written agreement.

8. Third-Party Services and Conditions

EntryCall systems may interact with internet service providers, mobile networks, app stores, cloud services, cameras, door hardware, access panels, payment processors, weather services, maps, or other third-party products. EntryCall is not responsible for third-party outages, restrictions, changes, or terms unless expressly stated in writing.

9. Disclaimers

Except as expressly provided in a written agreement, the website and general product information are provided on an “as is” and “as available” basis. EntryCall does not guarantee that every feature, service, image, or description will be available for every property or configuration.

Security and access-control systems are tools that support property management and safety, but no system can guarantee prevention of unauthorized entry, crime, loss, outage, or misuse.

10. Limitation of Liability

To the maximum extent permitted by applicable law, EntryCall will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost business, loss of data, loss of access, or security incidents, except where prohibited by law or expressly stated in a written agreement.

11. Changes to These Terms

EntryCall may update these terms from time to time. Updated terms will be posted on this page with a revised update date. Continued use of the website or services after changes are posted means you accept the updated terms.

12. Governing Law and Contact

These terms are governed by the laws of Ontario and the applicable laws of Canada, unless a written agreement states otherwise.

Questions about these terms can be sent to EntryCall at 61 Alness St, Unit 201A, North York, ON M3J 2H2, by phone at (647) 477-9333, or by email at [email protected].